Relationship Banker - Grow Relationships & Cross‑Sell

F.N.B. Corporation; Liberty (MO); On-site; USD 38,000 - 60,000; Full time

Job summary

F.N.B. Corporation is hiring a Relationship Banker to support consumer banking, account servicing, and lending in a retail setting. The role involves handling customer interactions, promoting bank products, and driving referrals within established policies.

The incumbent may work at multiple market locations while upholding the company’s risk and compliance standards. Key responsibilities include greeting customers, identifying needs, cross-selling, data entry accuracy, and performing teller

Qualifications

• High School diploma or GED is required.
• Excellent customer service and communication skills.
• Strong organizational, analytical, and interpersonal abilities.
• Detail-oriented with strong data quality practices.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service experience desirable.

Responsibilities

• Greet customers, identify service and product needs, and leverage sales leads.
• Make recommendations in selling and cross-selling bank products and services.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks per policy.
• Support achievement of weekly sales/referral goals set by the Branch Manager.

Skills

Excellent customer service

Excellent communication

Organizational skills

Interpersonal skills

Detail-oriented

Banking policies knowledge

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is hiring a Relationship Banker to support consumer banking, account servicing, and lending in a retail setting. The role involves handling customer interactions, promoting bank products, and driving referrals within established policies.

The incumbent may work at multiple market locations while upholding the company’s risk and compliance standards. Key responsibilities include greeting customers, identifying needs, cross-selling, data entry accuracy, and performing teller