Relationship Banker: Client-Focused Banking & Sales

F.N.B. Corporation; Cresson (Cambria County); On-site; USD 32,000 - 52,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker to support Retail banking operations, develop proficiency in consumer transactions, and drive sales through customer-facing interactions.

The role emphasizes servicing customer accounts, identifying lending opportunities, and promoting digital products while adhering to bank policies and risk management guidelines. Location flexibility may apply within the market.

Qualifications

• High School diploma or GED equivalent.
• 0 years of related experience required.
• Outstanding customer service and communication skills.
• Strong organizational, analytical, and interpersonal abilities.
• Detail-oriented and proficient with PC software.
• Experience with MS Word, Excel, PowerPoint.
• Knowledge of banking policies and consumer products.
• Sales and referral skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks.
• Performs other related duties and projects as assigned.
• All employees have responsibility to manage risk per the company's risk program.
• Compliance with regulatory laws and procedures is required.

Skills

Customer service

Communication skills

Organizational skills

Detail oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking knowledge

Sales and customer service

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker to support Retail banking operations, develop proficiency in consumer transactions, and drive sales through customer-facing interactions.

The role emphasizes servicing customer accounts, identifying lending opportunities, and promoting digital products while adhering to bank policies and risk management guidelines. Location flexibility may apply within the market.