Relationship Banker - Customer Service & Sales

F.N.B. Corporation; Erie (Erie County); On-site; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker to support consumer banking transactions and refer sales opportunities.

You will work to convert transactions into qualified referrals, assist customers with servicing, and support branch goals across the market. Responsibilities include handling teller transactions, leveraging branch technology, and maintaining data quality while adhering to all policies and procedures.

Qualifications

• High School or GED is required.
• 0 years of related experience required.
• Excellent customer service and communication skills.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes sales by greeting customers, identifying needs, and leveraging leads.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks.
• Handle additional duties and projects as assigned.
• Act as risk manager by following the company's risk management program.
• Ensure compliance with regulatory laws and company procedures.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking policies knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker to support consumer banking transactions and refer sales opportunities.

You will work to convert transactions into qualified referrals, assist customers with servicing, and support branch goals across the market. Responsibilities include handling teller transactions, leveraging branch technology, and maintaining data quality while adhering to all policies and procedures.