Relationship Banker — Grow Customers & Sales

F.N.B. Corporation; Dickson City (Lackawanna County); On-site; USD 40,000 - 60,000; Full time

Job summary

F.N.B. Corporation in Dickson City, PA, is seeking a Relationship Banker to develop proficiency in consumer banking transactions, account servicing, and lending. You will execute branch leads, process customer transactions, and identify opportunities to convert interactions into qualified sales or referrals.

The role involves promoting bank products, utilizing branch technology, and maintaining data quality for referrals and customers while adhering to risk management and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Familiarity with banking policies, consumer products and services.

Responsibilities

• Greet customers and identify service and product needs while leveraging sales leads.
• Recommend bank products and cross-sell services.
• Meet weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products into customer interactions.
• Process teller transactions and other operational duties.
• Maintain high data quality for referrals and customers.
• Handle new and existing relationships per consumer bank standards.
• Support risk management and comply with regulations.
• Participation in training and onboarding, including travel as needed.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales and customer service

Education

High School or GED

Job description

F.N.B. Corporation in Dickson City, PA, is seeking a Relationship Banker to develop proficiency in consumer banking transactions, account servicing, and lending. You will execute branch leads, process customer transactions, and identify opportunities to convert interactions into qualified sales or referrals.

The role involves promoting bank products, utilizing branch technology, and maintaining data quality for referrals and customers while adhering to risk management and regulatory requirements.