Relationship Banker: Grow Client Relationships & Solutions

QCR Holdings, Inc.; Ankeny (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

QCR Holdings, Inc. seeks a Relationship Banker to develop and deepen relationships with consumer and small business clients. You will assess financial needs, present suitable products, and keep clients informed about rates, services, and regulatory requirements.

In this role you’ll open and manage accounts, cross-sell loans and deposits, and collaborate with lending teams to grow client access. A strong client-service mindset is essential.

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in banking, client service, or related field with cash handling experience. Experience in lending, sales or account management preferred.
• Excellent client service skills.
• Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment.
• Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail.
• Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills.

Responsibilities

• Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings.
• Open bank accounts for current and new clients, oversee transactions and close accounts when necessary.
• Promote and cross-sell the full line of retail bank loans, deposit products and services and electronic services to individuals.
• Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures.
• Assist clients with HSAs, IRAs, fiduciary, and small business products.
• Assist clients with consumer lending needs including the ability to take a loan application and maintain a banking portfolio.

Skills

Client service

Banking knowledge

Sales

Communication

Data entry

Multitasking

Attention to detail

Interpersonal skills

Written communication

Education

High school diploma

Tools

Banking software

Microsoft 365

Job description

QCR Holdings, Inc. seeks a Relationship Banker to develop and deepen relationships with consumer and small business clients. You will assess financial needs, present suitable products, and keep clients informed about rates, services, and regulatory requirements.

In this role you’ll open and manage accounts, cross-sell loans and deposits, and collaborate with lending teams to grow client access. A strong client-service mindset is essential.