Relationship Banker I: Grow Client Relationships

U.S. Bank; Palm Springs (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships by meeting with customers in-branch and guiding them through banking options. You will assess needs, open accounts, and assist with loans while educating clients on digital tools and self-service features.

You will work closely with branch teams to ensure accurate processing of transactions and high-quality service, supporting customers across personal and small business offerings.

Qualifications

• Proven ability to build and foster relationships with clients
• Excellent customer service and interpersonal skills
• Experience with digital banking products and self-service technologies
• Strong communication and problem-solving abilities

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about their financial needs and channels.
• Identifies solutions for new and existing clients by engaging and communicating effectively.
• Opens new consumer and business accounts and processes service requests including credit applications.
• Educates clients on digital products and self-service options to meet financial needs.
• Collaborates with branch teammates and partners to best serve clients and maintain service quality.
• Delivers a consistent, optimal client experience by greeting clients and processing basic transactions.
• Leverages resources to optimize the client experience with operational excellence.

Skills

Relationship building

Proactive outreach

Digital products

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships by meeting with customers in-branch and guiding them through banking options. You will assess needs, open accounts, and assist with loans while educating clients on digital tools and self-service features.

You will work closely with branch teams to ensure accurate processing of transactions and high-quality service, supporting customers across personal and small business offerings.