Client-Focused Relationship Banker

State Bank; Altoona (IA); On-site; USD 38,000 - 56,000; Full time

Job summary

QCR Holdings, Inc. in Altoona, IA seeks a Relationship Banker to build lasting client relationships, assess financial needs, and offer appropriate banking solutions. You will serve consumer and small business clients with exceptional service and deep product knowledge.

You will open accounts, assist with loans and deposits, and collaborate with internal teams to meet customers' goals while complying with policies and privacy requirements.

Qualifications

• High school diploma or equivalent required.
• Two years’ banking, client service or related experience with cash handling.
• Excellent client service and communication skills.
• Ability to prioritize and manage multiple tasks in a demanding environment.
• Proficiency with banking software and Microsoft 365.

Responsibilities

• Source and build long term client relationships and provide banking solutions.
• Open bank accounts for current and new clients and manage transactions.
• Maintain knowledge of bank products and services.
• Promote retail bank loans, deposits and electronic services to individuals.
• Onboard new client relationships and follow up by mail and phone.
• Collaborate with lending teams to establish new clients.
• Assist clients with consumer lending needs and account inquiries.
• Follow security procedures and ensure client confidentiality.
• Support audits and regulatory compliance as required.

Skills

Banking experience

Cash handling

Customer service

Multitasking

Data entry

Decision making

Communication skills

Education

High school diploma or equivalent

Job description

QCR Holdings, Inc. in Altoona, IA seeks a Relationship Banker to build lasting client relationships, assess financial needs, and offer appropriate banking solutions. You will serve consumer and small business clients with exceptional service and deep product knowledge.

You will open accounts, assist with loans and deposits, and collaborate with internal teams to meet customers' goals while complying with policies and privacy requirements.