Relationship Banker & Financial Concierge

Huntington Bancshares, Inc.; Chicago (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Job summary

Huntington Bancshares, Inc. in Chicago is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals.

You will identify needs, promote deposit products, handle transactions, and build relationships through a disciplined sales approach while adhering to policies. The role is office-based with comprehensive benefits.

Qualifications

• High School Diploma or GED; or a bachelor's degree.
• 1 year customer service or military service in an admin, contracting, civil affairs, or similar role.
• Cash handling experience.
• Comfort with technology such as mobile and online banking services.
• Bilingual Spanish.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, referrals, and outbound calling.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington Bancshares, Inc. in Chicago is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals.

You will identify needs, promote deposit products, handle transactions, and build relationships through a disciplined sales approach while adhering to policies. The role is office-based with comprehensive benefits.