Customer Experience Banker - Financial Concierge & Growth

Huntington Bancshares, Inc.; Chicago (IL); Presencial; USD 32 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Resumo da oferta

Huntington Bancshares, Inc. in Chicago is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge.

You will help clients meet financial goals by recommending appropriate deposit products and other services, while processing transactions and balancing daily with exceptional service. This role emphasizes relationship building, disciplined sales, and referrals, with opportunities to deepen partnerships through cross-sales and knowledge of online/mobile

Qualificações

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conhecimentos

Customer service

Sales

Communication

Relationship mgmt

Formação académica

High School Diploma or GED

Bachelor's Degree

Descrição da oferta de emprego

Huntington Bancshares, Inc. in Chicago is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge.

You will help clients meet financial goals by recommending appropriate deposit products and other services, while processing transactions and balancing daily with exceptional service. This role emphasizes relationship building, disciplined sales, and referrals, with opportunities to deepen partnerships through cross-sales and knowledge of online/mobile