Financial Concierge — Customer Experience Banker

Huntington Bancshares, Inc.; Little River-Academy (TX); Hybrid; USD 34,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, helping them reach financial goals through deposit products and services while processing transactions accurately.

You will identify opportunities to deepen customer relationships through a disciplined sales process, educate customers on banking options, and collaborate with partners to deliver exceptional service.

Qualifications

• High School Diploma or GED required with 1 year of customer service or military service in an admin role, or a Bachelor's degree.
• Experience in customer service in banking/retail is preferred.
• Comfort with technology such as mobile and online banking services is desirable.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure compliance with policies.

Skills

Customer service

Sales skills

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, helping them reach financial goals through deposit products and services while processing transactions accurately.

You will identify opportunities to deepen customer relationships through a disciplined sales process, educate customers on banking options, and collaborate with partners to deliver exceptional service.