Customer Experience Banker: Your Financial Concierge

Huntington Bancshares, Inc.; Allendale Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will maintain consumer and business relationships by identifying financial goals and recommending appropriate deposits and banking services, while accurately processing transactions and balancing daily activity. The role emphasizes exemplary customer service, sales of banking products, and adherence to policies, with flexible office-based workplace arrangements as

Qualifications

• High School Diploma or GED required and minimum 1 year customer service experience in administration, contracting, civil affairs, or similar role; or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on consumer deposit products.
• Growing customer relationships through disciplined sales and referrals.
• Referencing customers to other bank areas to deepen relationships.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Cash handling

Technology familiarity

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will maintain consumer and business relationships by identifying financial goals and recommending appropriate deposits and banking services, while accurately processing transactions and balancing daily activity. The role emphasizes exemplary customer service, sales of banking products, and adherence to policies, with flexible office-based workplace arrangements as