Financial Concierge & Relationship Banker

Huntington Bancshares, Inc.; South Charleston (WV); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, and guiding customers through banking services.

You will process transactions with accuracy, balance daily, and deliver exemplary service while developing opportunities through a disciplined sales process and referrals.

Qualifications

• High School Diploma or GED required or Bachelor\'s Degree.
• Minimum 1 year of customer service or related experience preferred in banking or retail.
• Comfort with technology, including mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve customer issues promptly.
• Educate customers on consumer deposit products and related services.
• Proactively grow customer relationships through referrals and outbound outreach.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, procedures, and risk controls.

Skills

Customer service

Sales

Banking products

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, and guiding customers through banking services.

You will process transactions with accuracy, balance daily, and deliver exemplary service while developing opportunities through a disciplined sales process and referrals.