In-Branch Financial Concierge & Relationship Builder

Huntington Bancshares, Inc.; Chicago (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Job summary

Huntington Bancshares, Inc. in Chicago, IL seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs, and by recommending deposit products and services.

You will process transactions accurately, balance daily, and provide exemplary service while complying with bank policies. This role emphasizes proactive sales and relationship building.

Qualifications

• High School Diploma or GED required; at least 1 year of customer service experience.
• Preferred: 1+ year in banking customer service or goal-driven retail sales.
• Cash handling skills desirable.
• Comfort with technology including mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Education

High School Diploma or GED

Tools

Mobile/online banking

Job description

Huntington Bancshares, Inc. in Chicago, IL seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs, and by recommending deposit products and services.

You will process transactions accurately, balance daily, and provide exemplary service while complying with bank policies. This role emphasizes proactive sales and relationship building.