Customer Experience Banker — Walk-In Financial Concierge

Huntington Bancshares, Inc.; Chicago (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Job summary

Huntington Bancshares, Inc. in Chicago seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and related banking products.

You will process transactions, balance daily, and deliver exemplary service while expanding customer relationships. You will identify needs through a disciplined sales process, educate customers on banking services, and refer to other areas to deepen relationships, while

Qualifications

• High School Diploma or GED required with 1 year of customer service or military service.
• Preferred: 1 year in customer service in banking or financial services.
• Cash handling skills and comfort with technology (mobile/online banking).

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, and communication skills.

Skills

Customer service

Communication

Sales

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. in Chicago seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and related banking products.

You will process transactions, balance daily, and deliver exemplary service while expanding customer relationships. You will identify needs through a disciplined sales process, educate customers on banking services, and refer to other areas to deepen relationships, while