Relationship Banker: Elevate Clients’ Financial Lives

NBMBAA; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America is seeking a client associate to engage clients in the lobby, educate them on self-service options, and accurately process cash transactions, while delivering a warm, helpful experience.

You will grow your financial knowledge by partnering with specialists in lending and investments, manage center traffic, calls, and appointments, and uphold regulatory standards to ensure client satisfaction and compliance.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service and sales skills.
• Ability to learn and adapt to technology platforms.
• Willingness to work weekends/extended hours.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet financial needs.
• Drives the client experience and adheres to laws and regulations.

Skills

Customer Focus

Relationship Building

Sales Experience

Communication Skills

Problem Solving

Time Management

Adaptability

Tech Proficiency

Education

High School Diploma

Bachelor's Degree or Associate’s Degree

Job description

Bank of America is seeking a client associate to engage clients in the lobby, educate them on self-service options, and accurately process cash transactions, while delivering a warm, helpful experience.

You will grow your financial knowledge by partnering with specialists in lending and investments, manage center traffic, calls, and appointments, and uphold regulatory standards to ensure client satisfaction and compliance.