Relationship Banker: Elevate Client Banking Experience

Bank of America; Garden City (KS); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits

Job summary

Bank of America is seeking a Client Service Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions with accuracy. You will build relationships and connect clients to suitable financial solutions.

Responsibilities include advising clients, managing center traffic, and supporting sales across small business, lending, and investments while ensuring a compliant, high-quality client experience.

Qualifications

• Customer-focused, motivated self-starter with strong results orientation.
• Bilingual Spanish is a plus and helpful in client interactions.
• Able to learn and adapt to new technology platforms.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to act in the client’s and bank’s best interest
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree

Business Administration / Finance Associate Degree

Associate Degree in Business

Job description

Bank of America is seeking a Client Service Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions with accuracy. You will build relationships and connect clients to suitable financial solutions.

Responsibilities include advising clients, managing center traffic, and supporting sales across small business, lending, and investments while ensuring a compliant, high-quality client experience.