Relationship Banker: Elevate Client Financial Lives

Bank of America; Sewickley (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer-focused lobby associate to engage clients and educate them on self-service banking options such as mobile, online and ATM. You will accurately process cash transactions, listen to clients' financial priorities, and connect them with solutions to meet their goals.

The role emphasizes building trusted relationships, following compliant processes, and collaborating with specialists in lending, investments, and small business.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver for clients.
• Learns and adapts to new information and technology platforms.
• Able to educate clients on self-service banking (ATM/online/mobile).
• Follows processes and regulations to protect clients and the bank.
• Willing to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to act in clients' and the bank's best interests.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a customer-focused lobby associate to engage clients and educate them on self-service banking options such as mobile, online and ATM. You will accurately process cash transactions, listen to clients' financial priorities, and connect them with solutions to meet their goals.

The role emphasizes building trusted relationships, following compliant processes, and collaborating with specialists in lending, investments, and small business.