Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; North Carolina; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Competitive benefits

Job summary

Bank of America in the United States is seeking a branch associate to engage clients in the lobby, educate on self-service transactions, and process cash as needed. You will build relationships to understand financial needs and connect clients with appropriate solutions.

Responsibilities include managing center traffic, scheduling, and outbound outreach while delivering a high-quality client experience in a fast-paced environment.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Collaborates effectively to build relationships and deliver client outcomes.
• Able to learn new information and technology platforms quickly.
• Comfortable teaching clients to use self-service banking tools.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service transactions.
• Educates clients on mobile, online banking, and ATM capabilities.
• Manages cash responsibilities and client flow at the financial center.
• Builds relationships and connects clients to solutions meeting financial goals.
• Partners with experts in small business, lending, and investments when appropriate.

Skills

Adaptability

Customer focus

Relationship building

Problem solving

Communication

Sales mindset

Education

High School Diploma or GED

Bachelor’s or business-related Associate’s Degree (optional)

Job description

Bank of America in the United States is seeking a branch associate to engage clients in the lobby, educate on self-service transactions, and process cash as needed. You will build relationships to understand financial needs and connect clients with appropriate solutions.

Responsibilities include managing center traffic, scheduling, and outbound outreach while delivering a high-quality client experience in a fast-paced environment.