Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; Saratoga Springs (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused associate to engage clients in the lobby, educate them on self-service resources, and help with transactions. The role emphasizes attentive service and accurate cash handling while guiding clients to digital banking options.

You will build relationships, process cash transactions, and connect clients to solutions that meet financial goals, while adhering to laws and bank guidelines. Strong communication is essential for success.

Qualifications

• Customer-focused self-starter with a strong work ethic and results orientation.
• Able to learn and adapt to new technology platforms and online banking tools.
• Excellent communication and relationship-building skills.

Responsibilities

• Engage lobby clients and educate on self-service resources.
• Process cash transactions accurately and efficiently.
• Build client relationships to meet financial needs.
• Follow processes and guidelines to comply with laws.
• Manage center traffic, appointments, and outbound calls.

Skills

Customer Focus

Relationship Building

Communication

Problem Solving

Time Management

Sales Skills

Banking Knowledge

Education

High School Diploma / GED

Bachelor's Degree or related Associate’s Degree

Job description

Bank of America in the United States is seeking a client-focused associate to engage clients in the lobby, educate them on self-service resources, and help with transactions. The role emphasizes attentive service and accurate cash handling while guiding clients to digital banking options.

You will build relationships, process cash transactions, and connect clients to solutions that meet financial goals, while adhering to laws and bank guidelines. Strong communication is essential for success.