Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Cornelius (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Flexible benefits

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby and guide them through self-service banking options. You will process cash transactions accurately, build relationships, and connect clients to lending and investment solutions.

Ideal candidates are strong communicators with problem-solving skills, able to work weekends, and comfortable educating clients on ATM, online and mobile banking features.

Qualifications

• Experience in financial services is preferred.
• Strong communication and relationship-building skills.
• Ability to educate clients on self-service banking.
• Willingness to work weekends or extended hours.
• Knowledge of banking products is a plus.

Responsibilities

• Engage clients in the lobby and guide transactions via self-service channels.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Collaborate with specialists in lending and investments.
• Manage center flow and outbound calls.
• Deliver a high-quality client experience.

Skills

Customer Focus

Sales

Cash Handling

Communication

Problem Solving

Team Collaboration

Education

Bachelor's Degree or relevant Associate’s Degree

High School Diploma or GED

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby and guide them through self-service banking options. You will process cash transactions accurately, build relationships, and connect clients to lending and investment solutions.

Ideal candidates are strong communicators with problem-solving skills, able to work weekends, and comfortable educating clients on ATM, online and mobile banking features.