Relationship Banker: Elevate Client Finance

Bank of America; Columbia Township (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby and educate them on self-service options such as mobile banking, online banking, and ATM transactions. You will help customers complete everyday banking tasks accurately and efficiently.

The role emphasizes building trusted relationships, handling cash, following approved processes and legal requirements, and collaborating with team members to deliver a positive client experience.

Qualifications

• Bachelor's degree or related Associate's degree required or preferred.
• Strong communication and relationship-building abilities.
• Ability to learn and adapt to new banking platforms and processes.

Responsibilities

• Engages clients in the lobby, educating on self-service banking channels.
• Processes cash transactions accurately and efficiently.
• Builds relationships to identify solutions meeting clients' financial goals.
• Follows established processes and complies with laws and regulations.
• Manages client flow and collaborates with experts in banking products.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby and educate them on self-service options such as mobile banking, online banking, and ATM transactions. You will help customers complete everyday banking tasks accurately and efficiently.

The role emphasizes building trusted relationships, handling cash, following approved processes and legal requirements, and collaborating with team members to deliver a positive client experience.