Relationship Banker: Elevate Client Experiences

Next Frontier Capital; North Carolina; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Wellness centers on-site

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

and more

Job summary

JPMorgan Chase & Co. in North Carolina seeks a Relationship Banker to build lasting client relationships, educate customers on banking solutions, and provide exceptional service. The role emphasizes hospitality, daily branch interactions, and leveraging digital tools to enhance the client experience.

Applicants should have 1+ year of sales in retail banking, strong communication skills, and the ability to meet regulatory requirements. Weekend/evening hours may be required.

Qualifications

• 1+ year of sales experience in Retail Banking or financial services.
• Ability to create memorable experiences and tailor product benefits.
• Strong communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and empathy.
• Meet risk/compliance obligations and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients, meet with them, and tailor recommendations.
• Communicate clearly to understand needs and build trust.
• Educate clients on technology like Chase Mobile App and Chase.com.
• Learn products and procedures to consult with clients and connect to experts.
• Adhere to policies and regulatory requirements.

Skills

Client service

Communication

Sales experience

Regulatory compliance

Problem solving

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in North Carolina seeks a Relationship Banker to build lasting client relationships, educate customers on banking solutions, and provide exceptional service. The role emphasizes hospitality, daily branch interactions, and leveraging digital tools to enhance the client experience.

Applicants should have 1+ year of sales in retail banking, strong communication skills, and the ability to meet regulatory requirements. Weekend/evening hours may be required.