Relationship Banker: Elevate Client Banking & Solutions

Bank of America

Abingdon (IL)

On-site

USD 34,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a frontline associate to assist clients in the lobby, educate them on self‑service options (mobile/online banking, ATM), and accurately process cash transactions. The role emphasizes building deep conversations about clients’ financial priorities and connecting them with suitable solutions.

Responsibilities include maintaining risk controls, developing client relationships, and partnering with experts in lending, investments, and SMB services to grow the branch's

Qualifications

  • High school diploma or GED required.
  • Bachelor’s or business/finance degree preferred.
  • Experience in financial services or sales is a plus.

Responsibilities

  • Executes risk culture and strives for operational excellence.
  • Builds client relationships to meet financial needs.
  • Follows processes to act in clients' and bank's best interest.
  • Grows knowledge by partnering with experts in small business, lending, and investments.
  • Manages center traffic, appointments, and outbound calls.
  • Drives the client experience and manages cash responsibilities.

Skills

Adaptability
Client Focus
Relationship Building
Problem Solving
Oral Communications
Account Management
Client Management
Prospecting
Pipeline Management
Referral Identification

Education

High School Diploma or GED
Bachelor’s or Associate’s Degree in business/finance

Job description

Bank of America is seeking a frontline associate to assist clients in the lobby, educate them on self‑service options (mobile/online banking, ATM), and accurately process cash transactions. The role emphasizes building deep conversations about clients’ financial priorities and connecting them with suitable solutions.

Responsibilities include maintaining risk controls, developing client relationships, and partnering with experts in lending, investments, and SMB services to grow the branch's

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