Relationship Banker – Elevate Client Banking & Solutions

Bank of America; Abington (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is hiring to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships, understand clients' financial priorities, and connect them to suitable solutions while meeting regulatory requirements.

The role requires strong communication, a proactive approach, and flexibility to work weekends or extended hours at nearby branches, with opportunities to grow within a collaborative, in-office culture.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Able to build relationships and educate clients on self-service banking.
• Comfortable working weekends and extended hours; able to travel to nearby centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Customer focus

Communication

Relationship building

Problem solving

Adaptability

Sales experience

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America is hiring to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships, understand clients' financial priorities, and connect them to suitable solutions while meeting regulatory requirements.

The role requires strong communication, a proactive approach, and flexibility to work weekends or extended hours at nearby branches, with opportunities to grow within a collaborative, in-office culture.