Relationship Banker: Client Solutions & Growth

Bank of America; Highland (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring a frontline Client Associate to greet clients in the lobby, educate them on self‑service banking, and assist with transactions across mobile, online, and ATM channels. You will handle cash, build relationships, and connect clients to solutions that meet their financial goals.

The role requires strong communication, a proactive service mindset, weekend/extended hours availability, and a commitment to regulatory compliance while delivering an exceptional client experience.

Qualifications

• Enthusiastic, self‑starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and serve clients.
• Passion and drive to improve clients' financial lives; educate on self‑service banking.
• Ability to learn and adapt to new information and technology platforms.
• Willingness to work weekends and extended hours within the nearest center.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring a frontline Client Associate to greet clients in the lobby, educate them on self‑service banking, and assist with transactions across mobile, online, and ATM channels. You will handle cash, build relationships, and connect clients to solutions that meet their financial goals.

The role requires strong communication, a proactive service mindset, weekend/extended hours availability, and a commitment to regulatory compliance while delivering an exceptional client experience.