Relationship Banker: Drive Sales & Customer Success

F.N.B. Corporation; Martinsburg (Blair County); On-site; USD 45,000 - 55,000; Full time

Job summary

F.N.B. Corporation in Martinsburg, PA seeks a Relationship Banker to handle consumer banking transactions, account servicing, and lending. You will execute branch leads, support sales goals, and refer opportunities for products and services while following policies and core values.

The role supports multiple market locations as needed, with a focus on customer interaction and effective data quality. Strong communication and sales abilities are essential.

Qualifications

• High School diploma or GED.
• 0 years of job-related experience required.
• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures, consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all relationships according to consumer bank standards.
• Performs routine teller transactions and other operational tasks according to policies.
• Performs other related duties and projects as assigned.
• All employees serve as risk managers per F.N.B. Corporation's risk program.
• Compliance with regulatory laws and company procedures is required.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Related experience

Banking policies

Sales

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in Martinsburg, PA seeks a Relationship Banker to handle consumer banking transactions, account servicing, and lending. You will execute branch leads, support sales goals, and refer opportunities for products and services while following policies and core values.

The role supports multiple market locations as needed, with a focus on customer interaction and effective data quality. Strong communication and sales abilities are essential.