Relationship Banker: Craft Lasting Client Relationships

Aumni; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the Chase brand in Austin, delivering high-quality service and financial guidance.

You will acquire, manage, and retain client relationships, leveraging banking solutions and technology to meet financial needs and enhance the client experience. The role emphasizes hospitality, regulatory compliance, and collaboration with experts to address specialized financial requirements.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Excellent communication skills, both in person and over the phone, with ability to tailor features and benefits of products and services.
• Ability to quickly and effectively resolve client issues with attention to detail and compliance requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Communicate clearly to understand needs, educate clients, and connect them to experts for complex financial needs.
• Promote technology tools like Chase Mobile App, Chase.com, and ATMs to support client needs.
• Learn products and procedures quickly to consult on banking solutions and adhere to policies and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Problem resolution

Regulatory compliance

Education

High school diploma or equivalent (SIE/Series 6/license eligibility)

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the Chase brand in Austin, delivering high-quality service and financial guidance.

You will acquire, manage, and retain client relationships, leveraging banking solutions and technology to meet financial needs and enhance the client experience. The role emphasizes hospitality, regulatory compliance, and collaboration with experts to address specialized financial requirements.