Relationship Banker: Elevate Client Banking & Trust

JPMorgan Chase & Co.; Austin (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker in Austin, TX. You will represent the Chase brand with hospitality, utilizing banking solutions and fintech tools to assist clients.

You will lead in acquiring, managing, and retaining relationships, applying financial knowledge to offer tailored solutions and support to clients, contributing to branch success. The role requires sales experience in retail banking, strong communication, and the ability to work flexible branch hours including

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences and elevate the client experience.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail while maintaining compliance.
• Must work branch hours including weekends and some evenings.
• SIE, FINRA Series 6, state registration and Life licenses required or pursued within 180 days.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, in person and over the phone, to build lasting relationships and tailor product recommendations.
• Educate and connect clients to technology solutions to help with banking needs.
• Learn products, services, and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Excellent communication

Client relationship building

Detail oriented

Compliance awareness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker in Austin, TX. You will represent the Chase brand with hospitality, utilizing banking solutions and fintech tools to assist clients.

You will lead in acquiring, managing, and retaining relationships, applying financial knowledge to offer tailored solutions and support to clients, contributing to branch success. The role requires sales experience in retail banking, strong communication, and the ability to work flexible branch hours including