Relationship Banker: Client Experience & Solutions

JPMorgan Chase; Pickerington (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase's Chase branch is seeking an Associate Relationship Banker in the United States. You will represent our brand with hospitality, welcome clients, and apply financial knowledge to meet their needs, contributing to branch success.

Responsibilities include helping walk-in and scheduled clients, promoting digital solutions such as the Chase Mobile App, and collaborating with specialists for complex needs. This role requires a high school diploma and willingness to work weekends.

Qualifications

• Provide warm, memorable client experiences and hospitality.
• Excellent communication skills, in person and over the phone.
• Resolve client issues with accuracy and attention to detail.
• Work within risk and compliance requirements and complete training.
• High school diploma or GED.
• Ability to work weekends/evenings.

Responsibilities

• Put clients first and deliver attentive service.
• Engage in clear, consultative communication to build trust and assess needs.
• Assist walk-in and scheduled clients in person or by phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and collaborate with experts for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service

Communication

Sales ability

Financial knowledge

Education

High school diploma or GED

College degree preferred

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase's Chase branch is seeking an Associate Relationship Banker in the United States. You will represent our brand with hospitality, welcome clients, and apply financial knowledge to meet their needs, contributing to branch success.

Responsibilities include helping walk-in and scheduled clients, promoting digital solutions such as the Chase Mobile App, and collaborating with specialists for complex needs. This role requires a high school diploma and willingness to work weekends.