Relationship Banker: Client-First Banking & Tech Solutions

JPMorganChase; Chicago (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

JPMorganChase is seeking an Associate Relationship Banker to welcome clients in a Chase Branch and provide thoughtful financial solutions with hospitality and technology tools. You will build lasting relationships, understand financial needs, and support clients with personalized guidance and teamwork.

Responsibilities include guiding customers, solving issues, and collaborating with specialists while adhering to bank policies and procedures. Position requires weekend/evening availability.

Qualifications

• Provide exceptional client service and communicate clearly.
• Work within risk parameters and regulatory requirements.
• Available to work weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in consultative communication to build trust.
• Assist walk-in and scheduled clients in person and over the phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Refer clients to experts for specialized financial needs.
• Adhere to policies and regulatory requirements.

Skills

Excellent communication

Client relationship

Issue resolution

Regulatory compliance

Flexible hours

Education

High school diploma or equivalent

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

NMLS knowledge

Job description

JPMorganChase is seeking an Associate Relationship Banker to welcome clients in a Chase Branch and provide thoughtful financial solutions with hospitality and technology tools. You will build lasting relationships, understand financial needs, and support clients with personalized guidance and teamwork.

Responsibilities include guiding customers, solving issues, and collaborating with specialists while adhering to bank policies and procedures. Position requires weekend/evening availability.