Relationship Banker - Personal Banking & Solutions

JPMorganChase; Aurora (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker to welcome clients in a Chase Branch and provide thoughtful financial solutions. You will engage clients, help them use digital tools like Chase Mobile App and Chase.com, and connect them with experts for complex needs.

Role requires strong communication, the ability to work weekends/evenings, and adherence to regulatory requirements. This position supports branch goals and customer satisfaction in a fast-paced environment.

Qualifications

• High school diploma or GED required; college degree preferred.
• Excellent communication and client service skills to tailor solutions.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Communicate clearly to understand needs and build trust with clients.
• Assist walk-in and scheduled clients in person or by phone to deepen relationships.
• Educate clients on technology solutions like the Chase Mobile App and ATMs.
• Learn products quickly and refer to experts for specialized needs; follow policies.

Skills

Client service

Communication skills

Relationship building

Banking knowledge

Regulatory compliance

Multi-channel service

Weekend/evening availability

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Relationship Banker to welcome clients in a Chase Branch and provide thoughtful financial solutions. You will engage clients, help them use digital tools like Chase Mobile App and Chase.com, and connect them with experts for complex needs.

Role requires strong communication, the ability to work weekends/evenings, and adherence to regulatory requirements. This position supports branch goals and customer satisfaction in a fast-paced environment.