Relationship Banker: Client-Centric Financial Solutions

JPMorgan Chase; Columbus (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase Branch to welcome clients, explain banking solutions, and connect customers with experts for complex needs. The role emphasizes hospitality, financial knowledge, and a commitment to diversity and inclusion.

You will use Chase Mobile, Chase.com, and ATMs to meet clients’ banking needs and help them achieve their financial goals. The position requires flexibility for branch hours, including weekends and some evenings.

Qualifications

• High school diploma or GED required/strongly preferred for customer-facing roles.
• Strong communication skills with the ability to explain products clearly.
• Ability to resolve client issues with attention to detail and empathy.

Responsibilities

• Put clients first by delivering attentive, friendly service in a welcoming branch environment.
• Engage in clear, consultative communication to understand client needs and offer appropriate solutions.
• Assist walk-in and scheduled clients in person and over the phone to build lasting relationships.

Skills

Customer service

Communication

Problem solving

Attention to detail

Regulatory compliance

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase Branch to welcome clients, explain banking solutions, and connect customers with experts for complex needs. The role emphasizes hospitality, financial knowledge, and a commitment to diversity and inclusion.

You will use Chase Mobile, Chase.com, and ATMs to meet clients’ banking needs and help them achieve their financial goals. The position requires flexibility for branch hours, including weekends and some evenings.