Rehabilitation Scheduling & Front Desk Specialist

Brigham and Women's Hospital; Foxborough (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital in Foxborough, MA is seeking an entry-level Administrative Assistant to support Rehabilitation Services scheduling. You will coordinate patient appointments, handle phone calls, and manage front-desk duties in a fast-paced clinic.

The role requires 2–3 years of office experience and a high school diploma, with proficiency in Microsoft Office and strong communication skills. Monday–Friday daytime hours with onsite work.

Qualifications

• High School diploma required; no substitution with experience.
• 2–3 years of office or front-desk experience.
• Proficiency with Windows/Microsoft Office and good communication.

Responsibilities

• Schedule patient appointments accurately in EPIC and MindBody.
• Manage multi-line phone system and direct calls appropriately.
• Screen calls, relay messages, and provide information to patients.
• Process check-ins/out and verify patient information.
• Maintain scheduling templates and update as needed.
• Prepare referrals and organize clinic communications.

Skills

Office suite

Time management

Written communication

Phone etiquette

Education

High School Diploma

Tools

EPIC

MindBody

Job description

Brigham and Women's Hospital in Foxborough, MA is seeking an entry-level Administrative Assistant to support Rehabilitation Services scheduling. You will coordinate patient appointments, handle phone calls, and manage front-desk duties in a fast-paced clinic.

The role requires 2–3 years of office experience and a high school diploma, with proficiency in Microsoft Office and strong communication skills. Monday–Friday daytime hours with onsite work.