Rehab Operations Lead - Scheduling & Patient Access

Northwesternmedicine; Winfield (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Sign-on Bonus Eligibility

Job summary

Northwestern Medicine is seeking an Operations Coordinator for Rehab Patient Services in Illinois. The role focuses on scheduling and registration for multiple outpatient clinics, ensuring smooth patient flow and efficient care delivery.

You will support staff training, onboarding, and performance processes, while coordinating with clinical leadership to optimize staffing and operations within the department.

Qualifications

• Requires 2 years of relevant experience.
• High school graduate required.
• Epic EMR experience preferred.
• Microsoft Office experience preferred.
• Bachelor's Degree preferred.

Responsibilities

• Manage front-office scheduling, registration and patient check-in.
• Support Rehab Patient Services Manager in staff coaching and onboarding.
• Assist with payroll records and attendance tracking.
• Collaborate with clinical leaders to ensure adequate staffing.

Skills

Scheduling

Registration

Customer service

Coaching/mentoring

Education

Bachelor's degree

High school diploma

Tools

Epic EMR

Microsoft Office

Job description

Northwestern Medicine is seeking an Operations Coordinator for Rehab Patient Services in Illinois. The role focuses on scheduling and registration for multiple outpatient clinics, ensuring smooth patient flow and efficient care delivery.

You will support staff training, onboarding, and performance processes, while coordinating with clinical leadership to optimize staffing and operations within the department.