Patient Front Desk & Scheduling Liaison

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

401(k) matching

Medical, dental and vision coverage

Life insurance

Annual salary increase and incentive

Job summary

Northwestern Medicine is seeking a front desk/administrative assistant for Rehabilitation Services. The role involves greeting staff and patients, handling calls, and supporting scheduling and patient intake at multiple locations in the Chicago area.

The position requires two years of front office experience and EPIC scheduling training, with a high school diploma. Benefits include tuition reimbursement, student loan repayment, and a total rewards program.

Qualifications

• Two years’ experience in front office with computer experience.
• EPIC scheduling and registration training completed.

Responsibilities

• Greet staff and customers politely and refer to appropriate staff when needed.
• Answer department calls promptly and relay messages clearly.
• Assist with scheduling and calendar management for department patients.
• Coordinate with senior staff to process invoices and purchasing requests.
• Maintain inventory levels and ensure supply adequacy for daily operations.

Skills

Front office experience

Basic computer skills

Education

High School diploma

Tools

EPIC scheduling

Job description

Northwestern Medicine is seeking a front desk/administrative assistant for Rehabilitation Services. The role involves greeting staff and patients, handling calls, and supporting scheduling and patient intake at multiple locations in the Chicago area.

The position requires two years of front office experience and EPIC scheduling training, with a high school diploma. Benefits include tuition reimbursement, student loan repayment, and a total rewards program.