Registrar Services Assistant: Student Records & Front Desk

Emerson College; Boston (MA); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Health plans

Dental plans

Generous time-off

403(b) retirement plan

Commuter offerings

Job summary

Emerson College in Boston is seeking a Registrar Staff Assistant to support daily Registrar’s Office operations. You will assist students, faculty, and staff, handling transcripts, diplomas, registrations, and major/minor updates.

The role emphasizes accuracy, confidentiality, and excellent customer service. The position is time-limited (up to 36 months) with a competitive hourly wage and comprehensive benefits, including health and retirement plans.

Qualifications

• Associate's Degree required.
• Bachelor's Degree preferred.
• 1-2 years of experience in higher education administration required.

Responsibilities

• Provide front-line support by answering phones and directing walk-ins.
• Respond to enrollment, degree verifications, and transfer reports via the main email inbox.
• Process transcript and diploma orders through Parchment.
• Assist with student registration, course withdrawals, and major/minor updates.
• Maintain confidentiality and FERPA compliance in handling student records.
• Complete special projects and administrative duties as assigned.

Skills

Microsoft Word/Google Docs

Excel/Google Sheets

Customer service

Education

Associate's Degree

Bachelor's Degree

Tools

Parchment transcripts

Student Information System (SIS)

Job description

Emerson College in Boston is seeking a Registrar Staff Assistant to support daily Registrar’s Office operations. You will assist students, faculty, and staff, handling transcripts, diplomas, registrations, and major/minor updates.

The role emphasizes accuracy, confidentiality, and excellent customer service. The position is time-limited (up to 36 months) with a competitive hourly wage and comprehensive benefits, including health and retirement plans.