Senior Programs Coordinator, Registrar Operations

Contemporaries, Inc.; Boston (MA); On-site; USD 60,000 - 76,000; Full time

Job summary

University in Boston seeks a temporary Senior Program Coordinator to ensure accuracy of records and adherence to regulations. Reporting to the Senior Assistant Registrar, the role supports enrollment, scheduling, and reporting across OUR. Cross-training and confidentiality are emphasized as core responsibilities.

The position requires independent work, priority setting in consultation with others, and the ability to handle peak periods with discretion and professionalism.

Qualifications

• Bachelor's degree required.
• Experience with student information systems preferred.
• Strong attention to detail and confidentiality.
• Experience in registrar or higher education environment preferred.

Responsibilities

• Update academic records in the student information system with proper authorization and documentation.
• Process email communications and workflow requests for OUR areas.
• Read, interpret and apply policies to remediate complex student and university issues.
• Process transcript requests and respond to transcript inquiries.
• Research, audit, and maintain historical records for transcripts.
• Process applications for conferral and degree awards for graduating students.
• Maintain communication with students and staff to evaluate student records for completion.
• Investigate, troubleshoot, and resolve issues from constituents.
• Maintain confidential academic files in accordance with FERPA and university procedures.
• Contribute to the OUR by performing other duties as assigned.

Skills

Communication

Problem solving

Data entry

Data analysis

Documentation

Time management

Education

Bachelor’s degree

Job description

University in Boston seeks a temporary Senior Program Coordinator to ensure accuracy of records and adherence to regulations. Reporting to the Senior Assistant Registrar, the role supports enrollment, scheduling, and reporting across OUR. Cross-training and confidentiality are emphasized as core responsibilities.

The position requires independent work, priority setting in consultation with others, and the ability to handle peak periods with discretion and professionalism.