Student Records & Registration Specialist

Franklin W. Olin College of Engineering; Needham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Free parking

Retirement plan

Job summary

The Assistant Registrar at Olin College of Engineering in Needham, MA supports the Registrar’s Office and collaborates with academic teams to provide responsive service to students, faculty, staff and external stakeholders. Primary focus on non-standard registrations, degree audits, and transcript-related processes within the Learning Continuum.

Working with the Associate Registrar, this role coordinates records for independent study, cross-registration, transfer credit and study away, while

Qualifications

• Bachelor’s degree required.
• Three to five years of relevant professional experience, preferably in a college or university environment.
• Experience with student information systems and academic records preferred.
• Excellent customer service, interpersonal, verbal, and written communication skills.
• Strong analytical, critical-thinking, and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a small, integrated team.
• Proficiency with Microsoft Office and comfort learning new systems.

Responsibilities

• Serve as a primary contact for the Registrar’s Office with timely, accurate service to the Olin community and external stakeholders.
• Respond to transcripts, enrollment verifications, enrollment, grading, transfer credit, and registration inquiries.
• Triage inquiries and connect individuals with appropriate offices or resources.
• Communicate Registrar policies, procedures, deadlines, and requirements clearly.

Skills

Customer service

Communication

Organization

Attention to detail

SIS software

Microsoft Office

Independent work

Education

Bachelor's degree

Tools

Microsoft Office

Student Information Systems

Job description

The Assistant Registrar at Olin College of Engineering in Needham, MA supports the Registrar’s Office and collaborates with academic teams to provide responsive service to students, faculty, staff and external stakeholders. Primary focus on non-standard registrations, degree audits, and transcript-related processes within the Learning Continuum.

Working with the Associate Registrar, this role coordinates records for independent study, cross-registration, transfer credit and study away, while