Registrar Records Specialist — Student Data & Scheduling

Regent University; Virginia Beach (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health, life and disability insurance

Flexible spending accounts

Tuition incentives

Fully vested retirement plans

Life and disability insurance options,

Job summary

Regent University is seeking an Academic Records Specialist to provide front-line operational support in the Office of the Registrar in Virginia Beach. You will maintain accurate student records in Banner, assist with course planning, scheduling, and graduation processes, and ensure FERPA compliance.

Responsibilities emphasize delivering quality customer service to students, faculty, and staff, with focus on data integrity, timely processing of forms, and collaboration with academic departments

Qualifications

• Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to learn institutional technology platforms.
• Familiarity with student information systems such as Banner or comparable records systems.
• Willingness to develop proficiency in FERPA regulations governing student confidentiality.

Responsibilities

• Deliver front-line customer service to students, faculty, and staff regarding academic forms, scheduling, and policies.
• Maintain accuracy of student academic records in Banner and update records as needed.
• Process a broad range of academic forms (add/drop, withdrawal, petitions) ensuring timely completion per policy.
• Review and process specialized course documents (individual study forms, rotation forms, internship requests).
• Execute course section updates in the SIS, coordinating with departments and scheduling staff.

Skills

Customer service

Organizational skills

Written communication

Verbal communication

Attention to detail

Education

Bachelor's degree or equivalent relevant experience

Tools

Microsoft Office Suite

Banner

Job description

Regent University is seeking an Academic Records Specialist to provide front-line operational support in the Office of the Registrar in Virginia Beach. You will maintain accurate student records in Banner, assist with course planning, scheduling, and graduation processes, and ensure FERPA compliance.

Responsibilities emphasize delivering quality customer service to students, faculty, and staff, with focus on data integrity, timely processing of forms, and collaboration with academic departments