Student Records & Registrar Specialist

Southern University Shreveport, Inc; Baton Rouge (LA); Sur place; USD 35 000 - 42 000; Plein temps

Résumé du poste

Southern University Shreveport, Inc. is seeking a Student Records Service Representative to provide administrative support for the Registrar’s Office in Baton Rouge.

Responsibilities include maintaining student records in Banner, processing enrollments, transcripts, and graduation services, while ensuring FERPA compliance and timely service to students and departments. The role requires attention to detail, data accuracy, and collaboration with multiple university units.

Qualifications

• High school diploma or GED required.
• Two to three years of relevant administrative or customer service experience.
• Associate degree preferred.
• Experience with Banner or similar student information systems.
• Knowledge of FERPA regulations and confidentiality requirements.

Responsabilités

• Maintain and update official student academic records in Banner in compliance with policies and FERPA.
• Process student enrollment transactions according to calendars and policies.
• Review and verify transcript requests, enrollment certifications, and degree verifications.
• Provide timely customer service to students, faculty, and staff regarding records and graduation requirements.
• Assist with graduation processing and degree audits.
• Post grades and manage grade changes within established deadlines.
• Coordinate with IT and reporting offices for data validation and records upkeep.

Connaissances

Customer service

Administrative support

Data entry

FERPA knowledge

Formation

High school diploma or GED

Associate degree

Outils

Banner

Description du poste

Southern University Shreveport, Inc. is seeking a Student Records Service Representative to provide administrative support for the Registrar’s Office in Baton Rouge.

Responsibilities include maintaining student records in Banner, processing enrollments, transcripts, and graduation services, while ensuring FERPA compliance and timely service to students and departments. The role requires attention to detail, data accuracy, and collaboration with multiple university units.