Student Records & Registration Expert

WACRAO; Madison (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Edgewood University is seeking a Records & Registration Specialist to support undergraduate and graduate students, faculty, and campus partners by processing enrollment transactions, updating academic records, and ensuring FERPA compliance.

The role operates within the Office of the Registrar, handling routine records issues, transcript requests, and enrollment verification with attention to accuracy and confidentiality.

Qualifications

• Associate degree required; Bachelor's degree preferred.
• Minimum of 1 year of experience in higher education administration, student services, or records-related work preferred.
• Experience working with student information systems and electronic records.
• Demonstrated ability to work collaboratively in a fast-paced, deadline-driven environment.

Responsibilities

• Process course enrollment transactions, including additions, drops, withdrawals, and registration adjustments, in accordance with academic policy and deadlines.
• Process student status changes, including withdrawals, leaves of absence, and re-admissions.
• Monitor registration activity for accuracy and compliance; resolve routine enrollment discrepancies.
• Support registration periods by assisting with capacity issues, prerequisite overrides, and student inquiries in coordination with Registrar leadership.

Skills

Attention to detail

Customer service

Communication

Interpersonal skills

Policy interpretation

Microsoft Word

Microsoft Excel

Education

Associate degree

Bachelor's degree preferred

Tools

Jenzabar

Job description

Edgewood University is seeking a Records & Registration Specialist to support undergraduate and graduate students, faculty, and campus partners by processing enrollment transactions, updating academic records, and ensuring FERPA compliance.

The role operates within the Office of the Registrar, handling routine records issues, transcript requests, and enrollment verification with attention to accuracy and confidentiality.