Student Records & Registration Specialist - Data Integrity

Winston Salem State University; Winston-Salem (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Winston‑Salem State University is seeking a detail‑oriented Student Records and Registration Specialist to join the Office of the Registrar. This role delivers professional services related to registration, academic records, and FERPA‑driven reporting.

You will maintain accurate records in Ellucian Banner, process registrations, manage transcript and verification requests, and provide courteous front‑line support to students, faculty, and staff.

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Strong attention to detail and data management skills.
• Ability to work independently and make critical assessments related to student data.
• Strong communication and collaboration skills.

Responsibilities

• Maintains the accuracy, integrity, and confidentiality of official student academic records in Ellucian Banner and related systems.
• Processes registration transactions to support student progression and enrollment accuracy.
• Manages transcript requests, enrollment verifications, and degree verifications using Parchment and NSC.
• Provides high‑quality customer service to students, faculty, staff, alumni, and external constituents.
• Assists with records audits, enrollment and degree reporting, and peak‑period operational support.

Skills

Attention to detail

Data management

Communication

Collaboration

Independent work

Education

Bachelor's degree or equivalent

Job description

Winston‑Salem State University is seeking a detail‑oriented Student Records and Registration Specialist to join the Office of the Registrar. This role delivers professional services related to registration, academic records, and FERPA‑driven reporting.

You will maintain accurate records in Ellucian Banner, process registrations, manage transcript and verification requests, and provide courteous front‑line support to students, faculty, and staff.