Regional Workplace Operations & Facilities Leader

Compass; Miami Beach (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Incentive programs

Paid vacation

Medical benefits

401(k) plan

Flexible spending accounts

Commuter program

Life and disability insurance

Maven for new parents

Fertility benefits (Carrot)

UrbanSitter referrals

Employee Assistance Program

Pet insurance

Job summary

Compass is seeking a Workplace Operations & Facilities Manager to lead our regional office portfolio and ensure spaces support productive work and exceptional service for buyers and sellers. You will manage facilities services, vendor relationships, and expansion projects while partnering with security, safety, and lease teams.

You're a strategic, proactive leader with strong communication, capable of coordinating cross-functionally, overseeing budgets, and driving improvements across multi-city

Qualifications

• 3–5 years experience in facilities or Workplace Operations management.
• Minimum of 3 years experience managing suppliers and vendors with contracts.
• Minimum of 3 years of project management.
• Familiarity with lease operations language and execution.
• Working knowledge of commercial MEP systems (HVAC, plumbing, fire and life safety, electrical).
• Excellent communication, organization and writing skills.
• Independent or team work capability.
• Proficiency in ZenDesk.
• Willingness to travel 25–30%.

Responsibilities

• Act as the single point of contact for regional teams and vendors.
• Develop a network of trades vendors; manage contracts and monitor performance.
• Oversee post-lease and construction for expansion offices; manage leases and service contracts.
• Escalate large facility maintenance emergencies.
• Assist in developing and maintaining the Workplace/Facilities budget.
• Oversee property insurance claims and related work.
• Manage approved project/CapEx budget for workplace ops and vendor payments.
• Respond promptly to client and tenant requests to ensure top in-office experience.
• Improve processes, documentation, and tools for building safety with security partners.
• Enforce health and safety protocols and office policies onsite.

Skills

Facilities management

Vendor management

Project management

Lease operations

MEP systems knowledge

Communication skills

Independent work

ZenDesk proficiency

Travel readiness

Tools

ZenDesk

Job description

Compass is seeking a Workplace Operations & Facilities Manager to lead our regional office portfolio and ensure spaces support productive work and exceptional service for buyers and sellers. You will manage facilities services, vendor relationships, and expansion projects while partnering with security, safety, and lease teams.

You're a strategic, proactive leader with strong communication, capable of coordinating cross-functionally, overseeing budgets, and driving improvements across multi-city