Regional Facilities & Workplace Operations Lead

Compass Real Estate - Peninsula; Miami Beach (FL); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Participation in incentive programs

Paid vacation & holidays

Medical, dental and vision benefits

401(k) plan

FSAs

Commuter program

Life and disability insurance

Parental support programs

Pet insurance

Job summary

Compass is seeking a results-driven Workplace Operations & Facilities Manager to lead facilities services, vendor coordination, and post-lease setup across a portfolio of offices. You will partner with third-party providers and internal teams to ensure seamless office operations and outstanding tenant experiences.

The role requires 3–5 years in facilities or operations, strong project and contract management, and knowledge of HVAC, plumbing, and life-safety systems.

Qualifications

• 3 - 5 years experience in facilities or Workplace Operations management.
• Minimum of 3 years experience managing supplier and vendors with contract management.
• Minimum of 3 years of project management.
• Familiarity in lease operations language and execution.
• Working knowledge of commercial MEP systems, HVAC, plumbing, life safety, and electrical distribution.

Responsibilities

• Act as the single point of contact for regional teams and vendors within a portfolio.
• Develop a robust network of vendors across trades and manage contracts.
• Oversee post-lease and construction aspects for new expansion offices, including leases, equipment, and service contracts.
• Escalate large facility maintenance emergencies.
• Assist in developing and maintaining the Workplace/Facilities budget.
• Oversee property insurance claims and related work.
• Manage CapEx budget related to workplace operations and vendor payments.
• Provide prompt responses to tenant/client requests and ensure great in-office experiences.
• Improve building safety processes and coordinate with third-party security providers.
• Enforce health, safety, and handbook regulations for onsite staff.

Skills

Facilities management

Vendor management

Project management

Lease operations knowledge

MEP systems knowledge

Communication skills

Zendesk

Physical tasks ability

Travel 25-30%

Tools

Zendesk

Job description

Compass is seeking a results-driven Workplace Operations & Facilities Manager to lead facilities services, vendor coordination, and post-lease setup across a portfolio of offices. You will partner with third-party providers and internal teams to ensure seamless office operations and outstanding tenant experiences.

The role requires 3–5 years in facilities or operations, strong project and contract management, and knowledge of HVAC, plumbing, and life-safety systems.