Onsite Workplace Operations & Facilities Lead

Compass Real Estate - Peninsula; New York (NY); On-site; USD 65,000 - 81,300; Full time

Benefits offered by this job

Incentive programs with cash/equity/or

Paid vacation, holidays, sick time,Par

Medical, dental, vision benefits

401(k) plan

FSAs

Commuter program

Life and disability insurance

Fertility benefits

Pet insurance

Job summary

Compass Real Estate - Peninsula is seeking a Workplace Operations & Facilities Lead to oversee office environments and support local teams and agents. You will manage complex facilities issues, vendor relationships, and internal resources to enable a world‑class workspace.

The role requires process orientation, budget and logistics management, and strong vendor communications. It is an onsite position with 25%–30% travel, offering a comprehensive benefits package and growth opportunities.

Qualifications

• Proven experience in workplace operations, facilities management, or a high‑level hospitality/operations role.
• Strong problem‑solving and analytical skills, enabling quick solutions for facilities issues.
• Meticulous attention to detail and highly organized, especially with data and vendor management.
• Exceptional verbal and written communication for partnering with regional leaders and external property managers.
• Experience with enterprise tech systems (Zendesk, Salesforce, Confluence) is a plus.
• Ability to lift up to 25 lbs and work onsite during standard hours.
• Willingness to travel 25%–30% of the time.

Responsibilities

• Resolve vendor repair and maintenance facilities issues.
• Communicate with Property Managers and Landlords for repairs.
• Manage utility accounts and quarterly reporting.
• Lead Keycard Inventory Management and security support including camera data and access control systems.
• Oversee copier/postage fleet lease services, invoicing, end of lease obligations, expense reporting, and high‑level escalations.
• Ensure invoice compliance through PO creation and credit card reconciliation.
• Maintain vendor data including fixed expenses and vendor contracts.
• Approve punchout orders exceeding company threshold.
• Collaborate with cross‑functional teams to onboard new office leaders and train regional staff on processes.

Skills

Workplace operations

Facilities management

Problem solving

Attention to detail

Verbal and written communication

Willingness to travel

On-site working

Tools

Zendesk

Salesforce

Confluence

Job description

Compass Real Estate - Peninsula is seeking a Workplace Operations & Facilities Lead to oversee office environments and support local teams and agents. You will manage complex facilities issues, vendor relationships, and internal resources to enable a world‑class workspace.

The role requires process orientation, budget and logistics management, and strong vendor communications. It is an onsite position with 25%–30% travel, offering a comprehensive benefits package and growth opportunities.