Regional Vehicle Logistics Specialist II

Cox Automotive; Charleston (SC); On-site; USD 22,000 - 33,000; Full time

Job summary

Cox Automotive is seeking an Operations Specialist to facilitate and manage vehicle transportation within an assigned region. The role involves coordinating with carriers, monitoring holds, and handling data across AS400 systems.

Candidates should have strong Excel skills and customer service experience. This position offers hourly pay between $16.59 and $24.86, with benefits including paid time off and holidays.

Qualifications

• 1-3 years administrative experience (in automotive industry preferred).
• Proficient with Microsoft Excel, Outlook and Word.
• Excellent written and verbal communication; ability to work independently.
• High attention to detail and data accuracy.
• Ability to operate in a fast-paced, matrix environment.

Responsibilities

• Show proficiency with communication via recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Manage escalated Client Success VINs with peers and agents.
• Monitor holds and verification delays.
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA's.
• Follow up with carriers on several VINs daily.
• Investigate kickbacks of VINs by carriers to re-dispatch units.
• Create and manage corrective actions for vendors.
• Monitor and correct master data files for location errors.
• Measure performance and generate reports for management.

Skills

Administrative experience

Microsoft Excel

Outlook

Word

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

Cox Automotive is seeking an Operations Specialist to facilitate and manage vehicle transportation within an assigned region. The role involves coordinating with carriers, monitoring holds, and handling data across AS400 systems.

Candidates should have strong Excel skills and customer service experience. This position offers hourly pay between $16.59 and $24.86, with benefits including paid time off and holidays.