Regional Vehicle Logistics & Data Specialist

Cox Automotive; Huntsville (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

Cox Automotive seeks a Vehicle Operations Logistics Specialist to facilitate and manage the transportation of customer vehicles across an assigned region. The role involves handling multiple locations, email coordination, and issue resolution with carriers.

You will work primarily in an administrative capacity, using AS400 and MS Office, with a focus on accuracy, speed, and customer service in a fast-paced automotive environment.

Qualifications

• 1-3 years administrative experience (in automotive industry preferred).
• Working knowledge of Microsoft Excel, Outlook, and Word.
• Ability to work independently in a matrix environment to execute and deliver results.
• Excellent customer service and multi-tasking skills.

Responsibilities

• Show proficiency with communication via recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Manage escalated Client Succes VINs with peers and agents.
• Monitor holds and verification delays.
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA's.
• Following Up with carriers on several VINs daily.
• Request Hold Harmless/Releases.
• Investigating kickback of VINs by carriers to get units re-dispatched.
• Create and manage corrective action of a vendor.
• Monitoring order entry failures throughout the day and correct.
• Entry of all manual orders and processing of other AS400 system orders.
• Process Fees and post assessorial charges to record.
• Understanding of margin relative to position and some tracking of margin requirements.
• Monitoring and correcting master data files for location errors.
• Measuring performance - understanding analytics for clients and vendors.
• Report on performance results for high level management and executive leaders.
• Compile vehicle transportation related data and generate reports.
• Follow all job-related duties as directed by supervisor.
• Be an outside the box thinker who can solve problems quickly.

Skills

Administrative experience

Microsoft Excel

Outlook

Microsoft Word

Customer service

Multi-tasking

Attention to detail

Data entry

Driver's license

Education

High School Diploma or equivalent

Tools

AS400

Job description

Cox Automotive seeks a Vehicle Operations Logistics Specialist to facilitate and manage the transportation of customer vehicles across an assigned region. The role involves handling multiple locations, email coordination, and issue resolution with carriers.

You will work primarily in an administrative capacity, using AS400 and MS Office, with a focus on accuracy, speed, and customer service in a fast-paced automotive environment.