Regional Vehicle Logistics Specialist II

Cox Automotive; Kansas City (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

7 holidays per year

Bereavement leave

Jury duty leave

Volunteer time off

Parental leave

Military leave

Vote leave

Job summary

Cox Automotive is seeking Vehicle Operations Logistics Specialists to support transportation of customer vehicles across multiple locations in the US. The role emphasizes data accuracy, vendor coordination, and proactive communication to minimize delays.

The position requires 1-3 years administrative experience, proficiency with Excel, Outlook, and Word, and a high school diploma. Travel to specified Manheim locations may be required, with competitive hourly pay and benefits.

Qualifications

• 1-3 years administrative experience (in automotive industry preferred)
• Working knowledge of computer usage including Microsoft Excel, Outlook, and Word
• Ability to work independently in a matrix environment to execute and deliver results
• Excellent customer service and multi-tasking skills
• High attention to detail including precise data entry
• Excellent written and verbal communication skills
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment
• High School Diploma or equivalent
• Valid Driver's License and the ability to pass a background check and drug test required.

Responsibilities

• Show proficiency with communication via recorded line phone system
• Manage email boxes for multiple locations and collaborate on regional emails
• Manage escalated Client Succes VINs with peers and agents
• Monitor holds and verification delays
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA's
• Following Up with carriers on several VINs daily
• Request Hold Harmless/Releases
• Investigating kickback of VINs by carriers to get units re-dispatched
• Create and manage corrective action of a vendor
• Monitoring order entry failures throughout the day and correct
• Entry of all manual orders and processing of other AS400 system orders
• Process Fees and post assessorial charges to record
• Understanding of margin relative to position and some tracking of margin requirements
• Monitoring and correcting master data files for location errors
• Measuring performance - understanding analytics for clients and vendors
• Report on performance results for high level management and executive leaders
• Compile vehicle transportation related data and generate reports
• Follow all job-related duties as directed by supervisor
• Be an outside the box thinker who can solve problems quickly

Skills

Administrative experience

MS Excel

Outlook

Word processing

Customer service

Data entry

Communication

Education

High School Diploma

Some college

Tools

AS400

Microsoft Excel

Outlook

Word

Job description

Cox Automotive is seeking Vehicle Operations Logistics Specialists to support transportation of customer vehicles across multiple locations in the US. The role emphasizes data accuracy, vendor coordination, and proactive communication to minimize delays.

The position requires 1-3 years administrative experience, proficiency with Excel, Outlook, and Word, and a high school diploma. Travel to specified Manheim locations may be required, with competitive hourly pay and benefits.