Regional Vehicle Logistics Specialist

Cox Enterprises; North Carolina; On-site; USD 40,000 - 60,000; Full time

Job summary

Cox Enterprises is seeking a detail-oriented Vehicle Operations Logistics Specialist to support transportation of customer vehicles across multiple locations. The role involves handling emails, coordinating with carriers, and managing VINs within a fast-paced environment.

The ideal candidate will have 1–3 years of administrative experience, strong Excel/Outlook/Word skills, and the ability to work independently in a matrix organization.

Qualifications

• 1-3 years administrative experience (automotive industry preferred).
• Microsoft Excel, Outlook, and Word proficiency required.
• Ability to work independently in a matrix environment to deliver results.
• Excellent customer service and multi-tasking skills.
• High attention to detail and precise data entry.

Responsibilities

• Show proficiency with communication via recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Manage escalated Client Success VINs with peers and agents.
• Monitor holds and verification delays.
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s.
• Follow up with carriers on several VINs daily.
• Investigate kickback of VINs by carriers to re-dispatch units.
• Create and manage corrective action of a vendor.
• Monitor order entry failures and correct them.
• Enter all manual orders and process other AS400 system orders.
• Process Fees and post assessorial charges to records.
• Understand margin relative to position and track margin requirements.
• Monitor and correct master data files for location errors.
• Measure performance and generate reports for clients and vendors.
• Report on performance results for management and executives.
• Compile vehicle transportation data and analytics.
• Follow all job-related duties as directed by supervisor.
• Be an outside the box thinker who can solve problems quickly.

Skills

Administrative experience

Microsoft Excel

Outlook

Word

Customer service

Multi-tasking

Attention to detail

Education

High School Diploma or equivalent

Some college education

Tools

AS400

Job description

Cox Enterprises is seeking a detail-oriented Vehicle Operations Logistics Specialist to support transportation of customer vehicles across multiple locations. The role involves handling emails, coordinating with carriers, and managing VINs within a fast-paced environment.

The ideal candidate will have 1–3 years of administrative experience, strong Excel/Outlook/Word skills, and the ability to work independently in a matrix organization.