Regional Solutions Engineering Lead

Cisco Systems, Inc

Indianapolis (IN)

On-site

USD 208,000 - 264,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Job summary

Cisco Systems, Inc. in Indianapolis is seeking a Senior Solutions Engineer Manager to lead a regional team of SEs, align with the Region Sales Leader, and drive revenue through strategic account planning.

You will develop and maintain a high-performing SE organization, allocate resources, and partner with cross-functional teams to translate customer needs into technical solutions. This role requires 7+ years in technical sales or solutions engineering.

Qualifications

7+ years of relevant experience in technical sales or Solutions Engineering roles.
BS degree in a technical field or equivalent experience.
Leadership or team lead experience.

Responsibilities

Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
Assist in qualified partner identification where appropriate
Monitor and approve requests for customer-focused pre-sales resources
Track and report team metrics for a given opportunity
Monitor and measure team progress against business plan and recommend changes as needed
Interact with business units to provide support for local region
Lead multi-functional projects within area of responsibility
Facilitate communications and understanding of customer requirements between customers, corporate and the field
Actively seek feedback on self; recognize own capabilities and take initiative to continually improve
Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and monitor high levels of customer satisfaction in assigned territory.